FAQs

Types of Gold Jewelry

Gold Plated: Lowest cost, higher likelihood of skin irritations, gold plating layer will not last very long.

Gold vermeil: Affordable and good quality. Good for all skin types, hypoallergenic. Gold vermeil plating layer will last many times longer than gold plated jewelry. Resistant to tarnish, good for everyday wear.

Gold Filled: Gold filled items are perfect if you're looking for a material that is higher quality than gold plated, but an affordable alternative to solid gold. Unlike gold plated, gold filled can last a lifetime if taken care of properly, and isn't affected by water or hot weather. It is also tarnish-free under normal conditions.

PVD Gold Plating: PVD plated stainless steel jewelry is carefully sealed during the plating process, leaving no room for water or moisture to permeate the surface. This sealing process ensures that the jewelry remains water-resistant, even when exposed to daily activities or outdoor adventures. It’s very durable and long-lasting. It doesn’t fade, tarnish or discolor. It’s also hypoallergenic too!

So unlike ordinary pieces, you can wear your PVD jewelry even in the harshest of conditions, and it will always look as good as new... And yes, you can shower with it too!

How long does it take to ship an order?
The time I need to prepare an order for dispatch varies. Currently, most items ship between 1-3 business days. Large/wholesale orders typically ship within 5 business days.

I need my order faster. Do you offer Express Shipping?
Yes, I do! Please select a shipping upgrade at check out for more shipping options.

Do you offer local pickup or delivery?
I certainly do! Please contact me to make arrangements in the Kitchener-Cambridge-Waterloo area.

Do you offer bulk discounts?
I do! Please contact me & provide as much information as possible so that I can send you back a quote (product name, quantity, date needed & location).

Can you send an order directly to the recipient on my behalf?
For sure! Fill out the recipient's information in the shipping section & if you'd like a note added, let me know in the "Note to Seller" section at check out!

Can you add a message to the inside of my card?
Absolutely! Under the "Add to Cart" button, there is an option to leave a "Note to Sender". Please enter the message you'd like to be hand written in the card.

Customs & import taxes:
Buyers are responsible for any customs & import taxes that may apply. I'm not responsible for delays due to customs.

Cancellations:
You can request a cancellation before the item has dispatched (excluding custom orders).

Returns & exchanges:
I don't accept returns or exchanges but please contact me if you have any problems with your order.